Privacy Policy

1. Who we are

[Practice name, address (Zuid-Afrikaans Hospital, Pretoria), contact details and information officer, as required under POPIA.]

2. What information we collect

[Contact/enquiry form fields, newsletter sign-up fields, any diagnosed-conditions checkboxes, and general website usage data. Note that detailed clinical/medical records are handled separately from this general marketing CRM — see the internal Wix integration guide.]

3. How we use your information

[To respond to enquiries, guide patients to the right next step, send requested educational content, and internal practice administration. State clearly this form does not replace medical advice.]

4. Legal basis for processing

[Consent, and/or legitimate interest in responding to a direct enquiry, per POPIA's conditions for lawful processing.]

5. Sharing your information

[Disclose that enquiry/newsletter form data is processed via Wix's CRM & Automations platform (contacts, labels, email marketing) as an operator/third party, and any other services used — e.g. hosting provider, email delivery.]

6. Data retention

[How long enquiry and newsletter data is kept, and when/how it is deleted on request.]

7. Your rights under POPIA

[Right to access, correct, or request deletion of personal information; right to object to direct marketing; right to lodge a complaint with the Information Regulator.]

8. Cookies

[Disclose any analytics/tracking cookies used once analytics is added to the site, and how to manage cookie preferences.]

9. Contact for privacy queries

[Information officer contact details.]

10. Updates to this policy

[Last-updated date, and how changes will be communicated.]